Terms and Conditions

Welcome to www.bengalsbigbazar.com. By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. Final Order Value and Pricing Disclaimer

  • The final order value will be confirmed only after the invoice is generated.
  • In some cases, the MRP displayed on the website may differ from the actual MRP at the time of invoicing due to packaging updates, supplier changes, or market fluctuations.
  • If the MRP changes, the same discount structure as shown during order placement will be applied to the updated MRP.
  • The customer will be informed in case of any major price difference before delivery, and invoicing will be done accordingly and transparently.

2. Acceptance of Terms

  • By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

3. Eligibility

To use the services offered by Bengals Bigbazar, you must:

  • Be an individual who is legally capable of entering into a binding contract under Indian law.
  • Ensure that all information provided while placing an order (such as name, address, and contact details) is accurate, complete, and up-to-date.
  • Use the website and services only for lawful purposes and in accordance with these Terms and Conditions.

4. Products and Orders

  • All products listed are subject to availability.
  • We reserve the right to cancel or limit quantities without prior notice if we suspect misuse or fraudulent activity.
  • Orders can be placed for delivery only in Kotulpur and surrounding areas.

5. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
  • We accept Cash on Delivery (COD), UPI, and NEFT.
  • Prices and availability are subject to change without notice.

6. Delivery

  • Orders will be delivered within 24 hours of confirmation.
  • In case of delays due to unforeseen circumstances, customers will be notified accordingly.

7. Return, Replacement, and Refund

  • No returns are accepted for fresh goods.
  • Damaged or defective products must be reported within 72 hours for replacement or wallet credit.
  • Approved refunds will be credited to the customer’s Bengals Bigbazar wallet, and can be used 100% on the next purchase.

8. User Responsibilities

You agree:

  • Not to misuse the website or services.
  • Not to engage in fraudulent activities or provide false information.
  • To maintain the confidentiality of your login details, if applicable.

9. Intellectual Property

  • All website content—including text, images, graphics, and logos—is the exclusive property of Bengals Bigbazar and protected under intellectual property laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Bengals Bigbazar will not be held responsible for:

  • Any indirect or consequential damages.
  • Delays or failures due to factors beyond our control.

11. Modifications

  • We reserve the right to update these Terms and Conditions at any time. Any changes will be communicated via email or website announcement. Continued use of the website after such changes constitutes your acceptance of the revised terms.

12. Contact Us

  • If you have any questions or concerns about these Terms and Conditions, feel free to reach out to us at: bengalsbigbazar@gmail.com